During the 2020-2021 fiscal/program year, activities provided by CDAC Behavioral Healthcare, Inc. under our Substance Abuse license shall be organized as:

  1. Prevention Education and Awareness
  2. Project BOOST
  3. ECHO: Education and Counseling for High School Opportunities
  4. RISE Programs: Resiliency Increasing Skills and Education
  5. Women and Family Intervention Services


Thank you for visiting the CDAC Behavioral Healthcare, Inc. website and for reviewing our Privacy Policy. This website is owned and operated by or on behalf of CDAC. Our site contains links to other websites and CDAC is not responsible for the privacy practices or the content of these sites. This document describes the privacy policy for collecting personal information and Terms of Use for www.cdac.info and all CDAC funded sites. Use of our website signifies that you agree to the terms and conditions set forth in this policy.


We use data-tracking software (web Analytics) and devices (which may include “cookies” and/or “Web Beacons”) to gather technical information to aide CDAC in understanding visitor behavior. Such information includes:

  1. The name of the domain from which you access the Internet.
  2. The website from which you linked directly to the CDAC website, if you have used another website to reach the CDAC site.
  3. The operating system and web browser you use to view pages.
  4. The date and time you access the CDAC website.
  5. The Internet Service Provider.
  6. Your Internet Address (IP).
  7. Log files.

We use this information to administer, improve and optimize our website and to provide visitors with a more relevant and customized experience.

Note: We do not collect personally identifiable information (PII) about you unless you provide us that information through the contact form. Any personal information you disclose to CDAC is private and will not be shared or sold.

*”Cookies” are small pieces of information that a website sends to your computer’s hard drive while you are viewing a website. CDAC may use both session Cookies (which expire once you close your web browser) and persistent Cookies (which stay on your computer until you delete them) to provide you with a more personal and interactive experience on the website. Persistent Cookies can be removed by following Internet browser help file directions. If you choose to disable Cookies, some areas of the Website may not work properly. Instructions to opt out are available on http://www.usa.gov/optout_instructions.shtml.

* “Web Beacons” (clear GIF) are used in combination with cookies to help our customers understand how visitors interact with their websites. A clear gif is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a site. The use of a clear gif allows the website owner to measure the actions of the visitor opening the page that contains the clear gif.



Personal information is not required to visit our website. If you choose to provide CDAC with additional information about yourself through an e-mail message, form, survey, etc., we will only retain the information as long as needed to respond to your question or to fulfill the stated purpose of the communication.

However, note that all communications addressed to CDAC are maintained, as required by law, for historical purposes. These communications are archived on a monthly basis. All communications addressed to CDAC are protected by the Privacy Act which restricts our use of them, yet permits certain disclosures.


We do not intentionally gather Personal Information about visitors who are under the age of 13 or any other age group. Should a child whom we know to be under 13 send personal information to us, we will use that information only to respond directly to that child (or a parent or guardian) to inform him or her that we must have parental consent before receiving his or her personal information. Should a child whom we know to be under 13 post Personal Information to our website, we will delete any Personal Information that has been posted and either ask the child for a parent’s email address for purposes of providing notice and obtaining consent to future postings, or take reasonable steps to block that child from using the website, whether through screen name blocking, a cookie, or some other means.


We use industry standard measures to maintain the security of your Personal Information. These measures include, but are not limited to, the use of a corporate firewall, storage of our software and servers in a secure co-location facility, and the requirement of password-protection on Personal Information. Although we take industry standard measures to safeguard against unauthorized disclosures of information, we cannot fully eliminate security risks associated with Personal Information You hereby acknowledge that we are not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.


All personal data provided to us online will be handled in accordance with our Online Privacy Practices. You are prohibited from posting or transmitting to or from this website any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material, or any other material that could give rise to any civil or criminal liability under the law.


By visiting our website(s), you expressly consent to the collection and use by us of personally identifiable information according to the Internet Privacy Statement above.


Please read these terms of service carefully as they apply to your use of our website. We reserve the right to modify these terms at any time by posting updated terms.


All content on these websites, including without limitation, images, trademarks, designs, pictures and other information, is the exclusive property of us and protected by applicable law. Any unauthorized use of this content without specific written permission is prohibited.


If you do not want to receive e-mail from us in the future, please send an E-mail to bdaniels@cdac.info and request to be taken off of all e-mail correspondence.

Revised 06/14/2012

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Accessibility Notice 11/2015
In accordance with the requirements of title II of the Americans with Disabilities Act of 1990
(“ADA”), CDAC Behavioral Healthcare, Inc. will not discriminate
against qualified individuals with disabilities on the basis of disability in its services, programs,
or activities.
Employment: CDAC does not discriminate on the basis of disability in its hiring or
employment practices and complies with all regulations promulgated by the U.S. Equal
Employment Opportunity Commission under title I of the ADA.
Effective Communication: CDAC will generally, upon request, provide appropriate aids and
services leading to effective communication for qualified persons with disabilities so they can
participate equally in CDAC programs, services, and activities, including qualified sign
language interpreters, documents in Braille, and other ways of making information and
communications accessible to people who have speech, hearing, or vision disabilities.
Modifications to Policies and Procedures: CDAC will make all reasonable modifications to
policies and programs to ensure that people with disabilities have an equal opportunity to
enjoy all of its programs, services, and activities. For example, individuals with service
animals are welcomed in CDAC offices, even where pets are generally prohibited.
Anyone who requires an auxiliary aid or service for effective communication to participate in a
program, service, or activity of CDAC, should contact the office of the staff person assigned to
their case as soon as possible but no later than 2 hours before the scheduled event. Anyone
who requires any other modification of policies or procedures to participate in a program,
service, or activity of CDAC, should contact the office of the staff person assigned to their
case as soon as possible but no later than 48 hours before the scheduled event.
The ADA does not require CDAC to take any action that would fundamentally alter the nature
of its programs or services, or impose an undue financial or administrative burden.
Complaints that a program, service, or activity of CDAC is not accessible to persons with
disabilities should be directed to the program manager.
CDAC will not place a surcharge on a particular individual with a disability or any group of
individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable
modifications of policy, such as retrieving items from locations that are open to the public but
are not accessible to persons who use wheelchairs.
Accessibility Notice 11/2015
CDAC Behavioral Healthcare, Inc.
Grievance Procedure under
The Americans with Disabilities Act
This Grievance Procedure is established to meet the requirements of the Americans with
Disabilities Act of 1990 (“ADA”). It may be used by anyone who wishes to file a complaint
alleging discrimination on the basis of disability in the provision of services, activities,
programs, or benefits by CDAC Behavioral Healthcare, Inc. The
Agency’s Personnel Policy governs employment-related complaints of disability discrimination.
The complaint should be in writing and contain information about the alleged discrimination
such as name, address, phone number of complainant and location, date, and description of
the problem. Alternative means of filing complaints, such as personal interviews or a tape
recording of the complaint, will be made available for persons with disabilities upon request.
The complaint should be submitted by the grievant and/or his/her designee as soon as
possible but no later than 60 calendar days after the alleged violation to:
[Applicable Program Manager]
ADA Coordinator of [Program Name]
3804 North 9th Avenue, Pensacola, Florida 32503
The program manager’s name can be obtained through the staff person assigned to their case
or by calling the Human Resources Department at (850) 434-2724.
Within 15 calendar days* after receipt of the complaint, the program manager or his/her
designee will meet with the complainant to discuss the complaint and the possible
resolutions. Within 15 calendar days* of the meeting, the program manager or his/her
designee will respond in writing, and where appropriate, in a format accessible to the
complainant, such as large print, Braille, or audio tape. The response will explain the position
of CDAC and offer options for substantive resolution of the complaint.
If the response by the program manager or his/her designee does not satisfactorily resolve the
issue, the complainant and/or his/her designee may appeal the decision within 15 calendar
days* after receipt of the response to the Chief Executive Officer or her designee.
Within 15 calendar days* after receipt of the appeal, the Chief Executive Officer or her
designee will meet with the complainant to discuss the complaint and possible
resolutions. Within 15 calendar days* after the meeting, the Chief Executive Officer or her
designee will respond in writing, and, where appropriate, in a format accessible to the
complainant, with a final resolution of the complaint.
All written complaints received by the program managers or designees, appeals to the Chief
Executive Officer or her designee, and responses from these two offices will be retained by the
Agency for at least three years.
*Expedited process for requests pertaining to effective communication.